Jilli taka's Privacy Policy

Jilli taka is one of Bangladesh's most trusted online betting and gaming platforms. We believe that protecting user privacy is not just a legal obligation — it is our ethical responsibility. Every registered member's data is treated as a sacred trust.

In this privacy policy, jilli taka clearly sets out what data is collected, why it is collected, how it is used, and what measures we take to protect it. jilli taka's privacy policy is built in accordance with international data protection standards.

This policy applies equally to jilli taka's website, mobile application, and all other digital platforms. If you have any questions or concerns, you can contact us directly — we're always here for you.

Jilli taka collects only the information that is strictly necessary — nothing more. Below is a detailed breakdown of what data is collected and under what circumstances:

Information collected at registration:

• Full name and date of birth (for age verification)
• Email address & mobile number
• Username and password (encrypted)
• Residential address (for payment verification)

Information collected during KYC verification:

• National ID (NID) or passport copy
• Driving licence or other government-issued ID
• Selfie or photo (for identity verification)
• Bank or mobile banking account details

Automatically collected technical information:

• IP address and device identification data
• Browser type and operating system information
• Login and logout timestamps
• Platform activity logs (pages visited and time spent)
• Transaction History & Betting Records

Jilli taka uses the data it collects solely for specific and legitimate purposes. Below is a detailed breakdown of how your information is used:

• Account Management: To manage your registration, login, profile updates, and account security.
• Payment Processing: To process deposits, withdrawals, and bonus distributions smoothly.
• Identity verification: To complete the KYC process in compliance with legal obligations and to prevent access by minors.
• Customer Support: To quickly resolve your complaints, questions, or issues.
• Security & Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Legal Obligations: To provide specified information upon request by government or regulatory authorities.
• Contact: To notify you of important updates, changes to terms and conditions, or security alerts.

Jilli taka may share your information with third parties only in very limited circumstances and under strict conditions. Those circumstances are explained in detail below:

• Payment processor: Information is shared only as necessary to process transactions through approved payment gateway partners, including bKash, Nagad, and Rocket.
• KYC Verification Services: Documents may be shared with authorized third-party verification providers for identity confirmation purposes.
• Legal Obligations: Data may be disclosed in response to court orders, government investigations, or lawful requests from regulatory authorities.
• Fraud Prevention: We may cooperate with relevant authorities to help prevent money laundering or cybercrime.
• Business transfers: In the event of a company merger or acquisition, limited information may be transferred to the new managing entity, though this policy will remain in effect.

Jilli taka has put in place the highest technical and organizational safeguards to protect your data. Our security infrastructure meets world-class standards and is continuously updated.

• Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Password Protection: Your password is stored using bcrypt hashing — no one can view it directly.
• Two-Factor Authentication (2FA): OTP-based two-factor authentication (2FA) is in place for added security.
• Firewall & Security Monitoring: Servers are protected by 24/7 monitoring and advanced firewall systems.
• Security Audit: Regular third-party security audits are conducted.
• Data backup: All data is securely backed up to prevent loss in the event of a technical issue.

Jilli taka uses cookies and similar technologies on its website and app to make your browsing experience smoother and more personalized.

Cookie Types:

• Essential cookies: Essential for maintaining login sessions and ensuring platform security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferences such as language, theme, and game settings.
• Analytical Cookies: Used to understand which parts of the platform are most visited. This information helps improve our services.

You can disable cookies at any time through your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to stop working properly.

Jilli taka believes you should have full control over your own data. All of your rights are outlined below:

• Right to access: You can log in to your profile at any time to view your information.
• Right to rectification: You can update any incorrect or outdated information at any time.
• Right to Erasure: If you request account closure, your data will be deleted after a specified retention period.
• Right to Restrict Data Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a specific format.
• Right to Object: You may object to your information being used for specific purposes.

Jilli taka does not store your data indefinitely. A specific retention period is set for each category of information:

• Account Information: For the duration your account is active, and for up to 5 years after closure.
• Transaction Records: Retained for a minimum of 5 years in accordance with legal obligations.
• KYC Documents: Retained for up to 5 years after account closure for legal compliance purposes.
• Cookies & Session Data: Automatically deleted after the session ends or after a maximum of 30 days.
• Log Files: Retained for a maximum of 12 months for security monitoring purposes.
• Customer support contact: Records are retained for up to 2 years after a complaint is resolved.

Once the designated retention period ends, jilli taka securely deletes or anonymises your data so that it can no longer be used to identify you.

Jilli taka is an 18+ platform. We strictly ensure that no minors are able to register or participate on our platform.

• Age verification is mandatory at the time of registration.
• Date of birth is verified as part of the KYC process.
• If an account is found to belong to a person under 18 years of age, it will be closed immediately.
• No personal information is knowingly collected from minors.
• If it is found that data has been collected from a minor, it will be deleted immediately.

If you have any questions, concerns, or complaints regarding our privacy policy, please reach out to jilli taka's data protection team. We're always here to help.

• Email: support@jillitaka.net
• Live Chat: Available 24/7 within the platform
• FAQs: Visit the FAQ Page
• Responsible Gaming: Read Here

After a complaint is submitted, jilli taka will endeavor to respond within 30 business days. If a matter requires more time, you will be kept updated on its progress.